Please contact Customer Support to provide them with your registered email address. The server was unable to authenticate your gameplay privileges. Make sure your computer's time and date are set correctly, then try again. The game client lost its connection to the server. This will happen whenever your connection to the game server is disrupted: whether due to an internet hiccup or triggered by a bug which causes the server to disconnect from the client. Please wait a few minutes before restarting the client and trying againĮrror 7 indicates a general disconnect from the game server. Here is a list of the most common error codes you'll encounter in Guild Wars 2: For more information about error codes, you can also visit the official Guild Wars 2 wiki page. To begin troubleshooting the problem, use the first number of the error code to reference the list of codes (and their recommended solutions) below. While the first number represents the general error that occurred, the rest of the code is useful for the ArenaNet team as they diagnose the source of the problem:Įrror code : product : module : line : program Each message includes a brief explanation of the problem followed by a four or five-digit number. Error codes are messages that appear in the game client and explain why the game isn’t working properly.
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